A new initiative of the Q Lifestyle Group, 'XchangeWorld' is a new international holiday exchange network featuring direct partnerships with meticulously selected quality clubs & resorts - exclusively for QVI Club members.

You will be automatically become a member of "XchangeWorld" upon completion of your QVI Club Membership (Diamond, Platinum and Gold currently).

- "XchangeWorld" provides a selection of guaranteed check-in weeks/units at your preferred locations/destinations for you to choose from on a frequent basis. 

- "XchangeWorld" offers check-in date choices across all seasonality. There will be equal weeks/units on offer that spread out from peak to low seasons & not just during low seasons.

- Future benefits in the pipeline include:

• access to selected condos & villas xchange & rentals
• access to cruise & special experiences xchange such as hot-air balloons
• xchange for spa packages, travel & leisure items/gifts, souvenirs or other holiday lifestyle products & services
• loyalty points-based programs
  
  
  

There will not be any renewal fee charged.

Yes, there will be a nominal Xchange fee. The Xchange fee is a flat rate of USD99 per week of 8days/7nights - throughout the world which translates to great value for money! This is payable upon confirmation of your Xchange request.

You can find the list of associated resorts/hotels at search resort page.

Yes, there will be a reasonable usage fee charged at USD150 for depositing your QVI Club week entitlement into "XchangeWorld" for your xchange purpose.

Meals are not included.

Upon settlement of usage fee, you will be able to deposit your week into "XchangeWorld".

Kindly write in to our friendly "XchangeWorld" customer care at customercare@xchangeworld.com or contact us at + 65 6491 0927

Guest Certificate fee is available at USD39. This is applicable only if you are not part of traveling party staying at the destination resort/hotel.

For full week booking - Guest Certificate fee is per unit/per week.
For split week booking – Guest Certificate fee is per unit/per period of stay

Yes, you can make the payment, either by:

a. E-Card by providing us your E-Card details (Serial and Pin Code)

b. Credit Card by downloading and completing the Credit Card form & and fax it to us at +65 6491 0899. Meantime, secured online payment option is coming soon.

Mondays to Fridays (9am to 8pm) Singapore time:

- email Customer Care at customercare@xchangeworld.com or
- call us at +65 6491 0927

- Be flexible with your requests

- Instead of specific resort, tell us what kind of holidays or areas (at least 3 choices) you wanted (beach, mountain, cultural etc). 'The world is  your oyster' of discoveries .. you will be pleasantly surprised to experience new resort or area or location instead of going back to the same crowded, peak traditional specific resort or popular destination.

Holiday property is a fully serviced holiday or vacation apartment including holiday villas, holiday homes, cottages, cabanas or chalets, and apartments. These holiday properties are self-contained, have onsite management, be of a high standard, and also offer the types of amenities and facilities typical of a great holiday accommodation.

A timeshare resort is a form of vacation property ownership. With timeshares, the use and costs of running the resort are shared among the owners. Timeshare resorts can be a condominium vacation resorts, an apartment block or part of a normal resort or hotel. This model has also been applied to houseboats, yachts, campgrounds, motor homes and cruises. Timeshare entitles ownership, to occupy a unit of accommodation for a period of time (usually a week) on a regular basis for a number of years.

By purchasing CPO at the time of confirming your exchange, should you need to cancel your exchange holiday, your deposited week will be saved up to the expiry date of usage week entitlement. There will be 'no fee' for the replacement exchange. You have the option of accepting CPO and paying the additional CPO fee on the replacement exchange reservation.

- CPO must be purchased upon xchange confirmation only
- CPO is not available on Bonus Weeks or any other “special” or “promotional offers”
- CPO is not applicable on Guest Certificates

If you decline CPO at the time of confirming your exchange, the cancellation policy applies.

60 days and above prior to check-in date:
-USD39 will be deducted from Xchange fee
-Week will be saved for future use up to the expiry date of usage week entitlement

59 days to 30 days prior to check-in date:
-USD49 will be deducted from Xchange fee
-Week will be saved for future use up to the expiry date of usage week entitlement

29 days till the date of check-in
-Xchange fee forfeited
-Week deposited forfeited

*Terms and Conditions

1. Guest Certificate will be forfeited once cancelled.
2. Balance from deducted Xchange fee will be credited on the next Xchange request.
3. You may then request another xchange for which payment of an additional xchange fee may be required
4. These policies are subject to change from time to time without prior notice to the members.
   
   

XchangeWorld Xtra is essentially an extra incentive week that is offered to all fully paid QVI Club members to purchase an extra week of vacation stay from a special selection of our XchangeWorld associated resorts at a drastically discounted price.  

What’s more you can even gift XchangeWorld XTRA to your family, friend and loved ones by simply obtaining a Guest Certificate.

All our fully paid QVI Diamond, Platinum and Gold members are eligible to enjoy the offered vacation week over and above their yearly membership entitlement.

No additional xchange fee and usage fee required. Reservation is based on first come first serve basis only.  However, there will be no refund of booking cancellation.